About Us : How We Work
It’s not just what we do, but how we do it that sets us apart. Our unique approach is guided by four simple words :
CHALLENGE
Truth, not blind agreement, will reveal the best solution. We are prepared to challenge management and push them outside their comfort zone. Only by questioning long-held views of the future, status quo competitive strategies, and established priorities can companies finally make the changes necessary to outperform, and not just keep up with the pack. And while we push our clients, we also recognize that every organization has its own unique obstacles to address. We help clients tackle these while never forgetting that our primary role is to serve.
COLLABORATE
Our most senior people lead every assignment and are 'on the ground' to work together with client teams. This joint team approach is critical to develop commercial solutions that are uniquely tailored to the business’s needs and to ensure a sense of ownership throughout. Our collaborative approach fosters constructive change in large organizations. More importantly, it helps achieve the joint accountability and buy-in required to make change stick.
CATALYST
We believe that the most valuable contribution any outside adviser can bring is revealing that the capabilities and insights within the company are capable of producing real change. We don’t claim to know the answers ahead of time, and we discover the optimal path forward as a collaborative team through rigorous, fact-based analysis — and through the application of new, higher standards. We help clients see their companies in new ways and broaden their sense of what is possible.
CONVICTION
Our clients always know what we think. We only recommend what we believe in and what is both pragmatic and actionable. And we’re accountable. We will not take on an assignment unless we are confident that our work will produce tangible results worth many multiples of our fees. In fact, we measure the results of our work by its impact on our clients’ top line, bottom line and capital market performance. We leave a legacy of better decision-making capabilities, as improved performance is not possible with just a series of one-off recommendations.
Our singular focus on value means that there is no ambiguity about the results we are aiming to produce. You always know what we stand for.
Winston Churchill, a leader of outstanding qualities, once said,
"A pessimist sees the difficulty in every opportunity, An optimist sees the opportunity in every difficulty."